Shipping + Handling
Shipping
Current preferred carrier is USPS.
Orders under $100 will be charged a flat rate of $4.00 and will be shipped out USPS
Order’s over $100 are based on weight, please reach out with any questions
Currently we do not offer return labels or offer free returns. The shipping of a return is at the expense of the customer. Please view our returns policy for more information
If a customer enters shipping details incorrectly and the item is returned to Grooves&Grain, the customer will be charged for shipping the item out a second time. Please check your address very carefully.
Please allow up to 48 hours for your order to be fulfilled. USPS delivery standard is 2-3 business days
TRACKING
Tracking information is emailed when the order is shipped. If you fail to receive this email please contact us for updates!
International
Currently our website is not set up for international orders.
If you are interested in placing an order to an international address please contact us to figure out your options. We want everyone to enjoy our products!